Privacy Policy, Data Storage, Cookies
We Respect Your Privacy
We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
“Personal information” refers to information we hold which is identifiable as being about you, such as your name, email address, identification number, or other information that can reasonably identify an individual, either directly or indirectly.
Types of Information Collected
We may collect and store personal information you submit through forms on our website, provide to us directly, or give to us in other forms. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, and reviews.
We do not store financial information. If you provide financial details to a third-party billing service while purchasing a product or service, your information is subject to their terms and conditions, not this Privacy Policy.
How is Information Collected
We collect personal information in several ways, including:
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Through interactions with us electronically, such as via website forms or email.
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When you access our website or engage in business activities with us.
By providing us with your personal information, you consent to the supply of that information subject to this Privacy Policy.
Why Collect Personal Information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How we Store, Use, Share and Disclose our Site Visitors' Personal Information
Personal information is used to:
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Provide products and services as part of our business activities.
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Administer business operations.
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Send updates, promotional materials, or notifications about our services.
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Respond to enquiries or complaints.
If you withhold personal information, we may be unable to provide certain products or services or allow you to fully access features of our website.
We take security seriously and use appropriate physical, electronic, and managerial procedures to protect your personal information. However, we cannot guarantee the security of information transmitted online and recommend taking measures to safeguard your own data.
Client’s personal information is collected only for specific purpose, encrypted and secured online on Dropbox.com using 256-bit Advanced Encryption Standard (AES). Link to Dropbox, Multiple Layers of Protection, Secure Infrastructure
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may disclose your personal information to employees, officers, advisers, agents, suppliers, or subcontractors when necessary for business purposes. In such cases, we ensure that your information is treated according to this Privacy Policy.
We may also disclose your information if required by law or in response to a legal request.
Communicating with Our Site Visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.
Cookies and Other Tracking Tools
We use cookies on our website to see how you interact with it. By accepting, you agree to our use of such cookies. A cookie banner is enabled to pop-up on the footer of our website requesting asking visitors to consent to marketing, performance, and analytics cookies. Third-party elements provided by Wix, like Google Maps and Facebook Like are also integrated in our cookie banner solution.
Site Visitors Withdrawing Consent
If you don’t want us to process your data anymore, please contact us at hello@johanthecelebrant.com.au
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, contact us at hello@johanthecelebrant.com.au We may refuse access in certain circumstances as outlined by law.
Complaints About Privacy
We take complaints seriously and will address them promptly. If you have any complaints about our privacy practices, contact us at hello@johanthecelebrant.com.au
Third-Party Sites
Our site may contain links to external websites. These are provided for convenience, and we are not responsible for their privacy practices.